Payment Policy
Everything you need to know about billing, deposits, and payments.
1. Payment Schedule
To secure your reservation, a deposit of 50% of the total booking amount is required at the time of booking. The remaining balance is due 14 days prior to your arrival date. For bookings made within 14 days of arrival, the full amount is due at the time of booking.
2. Accepted Payment Methods
We accept all major credit cards including Visa, MasterCard, American Express, and Discover. All payments are processed securely through our encrypted payment gateway.
3. Security Deposit
A hold for a security deposit may be placed on your credit card 24 hours before your arrival. This hold will be released within 7 days of your departure, provided no damages or excessive cleaning fees are incurred during your stay.
4. Taxes and Fees
All bookings are subject to applicable state and local taxes, as well as a standard cleaning fee. These will be clearly itemized before you confirm your booking.
5. Refunds
Refunds are processed according to our Cancellation Policy. Please note that it may take 5-10 business days for the refunded amount to reflect on your credit card statement, depending on your bank.